Shipping Policy
At Inka’s Screen Printing, we strive to provide the best service and shipping experience for our customers. Please review our shipping policy carefully to understand the terms and conditions that apply to your order.
Free Domestic Shipping for Orders Over $200
We offer free domestic shipping to all 50 U.S. states on orders totaling over $200. This applies after any discounts or credits have been applied. Please note the following conditions:
– Free shipping is limited to a single destination address. If you require split shipments to multiple addresses, you will be responsible for any additional shipping costs.
– U.S. territories are excluded from our free shipping offer.
– Free shipping applies only to garments and apparel. Promotional items, accessories, and other non-apparel products are not eligible for free shipping.
Shipping for Promotional Items
For orders containing promotional items (excluding garments and apparel), a $200 shipping credit will be applied if the order value is $200 or more. The customer is responsible for any remaining shipping balance once the credit has been applied.
Additional Shipping Costs
Customers are fully responsible for the shipping costs in the following scenarios:
– Rejected shipments: Any orders refused by the recipient will incur return shipping charges, which the customer must cover.
– Incorrect addresses: If an incorrect address is provided and the shipment is returned, the customer will be responsible for reshipment costs and any related fees.
– Returned shipments: For any return shipments (for any reason other than an error on our part), the customer will be charged for reshipment.
International Shipping
For orders shipped outside the United States, customers are responsible for 100% of all customs duties, VAT taxes, and any applicable import fees. Inka’s Screen Printing does not cover these costs, and they must be settled by the customer before the shipment can be delivered. We are not responsible for any delays caused by customs clearance procedures in the destination country.
Shipping Times
Shipping times vary depending on the destination, product availability, and any third-party carrier delays. While we strive to fulfill orders promptly, Inka’s Screen Printing cannot guarantee specific delivery dates. Once your order has shipped, you will receive a confirmation email with tracking information.
Risk of Loss
All items purchased from Inka’s Screen Printing are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon delivery to the carrier. Inka’s Screen Printing is not responsible for any delays, lost packages, or damage that occurs after the carrier has taken possession of the shipment.
Order Processing
Most orders are processed within 3-5 business days. For large or custom orders, additional processing time may be required, and you will be notified accordingly. Please allow additional time during peak seasons or for international orders.
Changes to Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Changes will be posted on this page and will take effect immediately. It is your responsibility to review the Shipping Policy prior to completing a purchase.
If you have any questions or concerns regarding your shipping, please contact us at:
Phone: (833) 465-2019
Email: info@inkas-print.com